A cookie is a small text file comprised of numbers and letters that a website saves on your computer or mobile device when you visit the site. It enables our website to remember your actions and preferences over a period of time, which helps us provide the best user experience to you on our sites. Cookies also make our websites work appropriately.
Other similar tracking technologies are also used to achieve the same function. Pixels are used to record information such as the time, location and operating system of the device a user has used to click through to our website from an email or advert. Browser or device fingerprinting collects information about a browser or device used to access our website to recognise this on future visits.
We use cookies on your device to understand and improve our website and your browsing experience, including personalising content, adverts and social media features.
We are allowed to store cookies on your computer which are essential for our website to function. For all non-essential cookies, we rely on your permission which is obtained by clicking accept and close to our cookie banner and/or the continued use of our websites.
Essential cookies: no permission required
Strictly necessary cookies: these are required for our website to function; for example, cookies enabling you to log into secure areas of our website, use a shopping cart or e-billing services.
Non-essential cookies: stored on your device where we have given you notice and you have provided your implicit consent to such storage by clicking accept and close to our cookie banner and/or the continued use of our websites. Acceptance or withdrawal of consent for non-essential cookies above will change consent for all types of non-essential cookies.
Analytical/performance cookies: these allow us to recognise and count visitor numbers and see how they navigate the website. This helps us identify improvements; for example, speeding up searches.
Functionality cookies: these recognise you when you return to our website, enabling us to personalise content for you and remember preferences (for example, your region).
Targeting cookies: these cookies record your visit to our website, pages visited and links followed; we use this information to make our website and the adverts more relevant to your interests. We may also share this information with third parties for this purpose.
By clicking to agree to our storage of cookies on your device and/or the continued use of our websites, you give us permission to use the types of cookies set out below, in the manner and for the purposes described; see “Cookies We Set”. We will record your acceptance for 60 days before we ask you to confirm your consent again.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies; see “Manage Cookies” below for guidance. However, if you select this setting, you may be unable to access certain parts of our site. Unless you have adjusted your browser settings so that it will refuse cookies, our system will issue cookies when you log on to our site.
Most cookies store data in relation to the current brand/website which a user is interacting with. However, some cookies, which are identified belong as “global” cookies, have the facility to track data across the user’s use of the websites of our other M&B brands (a list of brands and outlets can be found at www.mbplc.com). Please be assured that such cross-brand tracking is only utilised if the user has provided cookie consent to each of the brands individually. More detail on the cookies with this facility and the purposes of such tracking is set out below.
Below is a list of domains we use to track cookies:
Veinteractive.com
Doubleclick.net
Rubiconproject.com
Yieldlab.net
Guestfeedback.co.uk
Tripadvisor.co.uk
Google.com
Youtube.com
Facebook.com
Twitter.com
Linkedin.com
Tripadvisor.co.uk
Mdiningout.co.uk
Addthis.com
Weborama.fr
Weborama.com
Yahoo.com
Tapad.com
Crwdcntrl.net
W55c.net
Pizzakitchenbars.co.uk
Azurewebsites.net
Uk4.roomlynx.net
ESSENTIAL
These cookies let you use all the different parts of our websites. Without them, services that you’ve asked for can’t be provided. Some examples of how we use these cookies are:
Signing into your account
Remembering actions you’ve already taken, such as text you’ve entered into an order or booking form, so it’ll still be there when you go back to the page in the same web session
Remembering security settings that affect access to certain content, for example, any payment details made for ordering or deposits
NON-ESSENTIAL
Analytical/performance cookies
Google Analytics: We use a web analytics service called Google Analytics to help us identify how our customers use our website, what they like and to see where improvements can be made. For more information on how Google uses cookies, please refer to their privacy policy.
Functionality cookies
“Remember My Details” box is presented on some of our website pages. By ticking the box you will give us permission to store a cookie on your device that will remember the details you have entered and therefore will save you time in the future when you have to enter them again. This cookie is stored on your device for 6 months and only users of the device have direct access to this information; we will not see these details. You can un-tick the box at any time to ensure the device “forgets” your details.
Google Maps: Some of our pages include interactive maps provided by Google. Google may set cookies to store information and preferences about maps or other associated Google services on pages where we embed Google maps.
For more information on how Google uses cookies, please refer to their privacy policy.
Google Plus: Some of our pages use sharing buttons or other features from Google Plus, a social media network. Google may set cookies for this service.
For more information on how Google uses cookies, please refer to their privacy policy.
LinkedIn: Some of our pages use sharing buttons or other features from LinkedIn, a social media network. LinkedIn may set cookies for this service.
For more information on how LinkedIn uses cookies, please refer to their privacy policy.
Twitter: Some of our pages use Tweet buttons or Twitter feeds. Twitter may set a number of cookies for these components.
For more information on what cookies Twitter uses, please refer to Twitter's Privacy policy.
YouTube: Some of our pages have embedded YouTube videos. Youtube may set a number of cookies on your computer for these components.
For more information on how YouTube uses cookies, please refer to Google's privacy policy.
Facebook: Some of our pages use Facebook sharing buttons or fanboxes. Facebook may set a number of cookies to store your login state, preferences or other information.
For more information on what cookies Facebook uses, please refer to https://www.facebook.com/about/privacy/update?ref=old_policy
AddThis: Some of our pages use AddThis (a tool for integrating various Social Media sites like Facebook, Twitter, LinkedIn etc) which may set a number of cookies on your computer. For more information on what cookies AddThis uses, please refer to the AddThis privacy policy.
Targeting cookies
MediaMind Cookies: Some of our pages use MediaMind cookies to see how you interact with marketing campaigns that are on our website. They allow us to track what you click on a page and what vouchers are downloaded. The information is used to improve our advertising and offers, and make it more relevant to you.
For more information on how MediaMind uses cookies, please refer to MediaMind's privacy policy.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control.
Domain: The Oak
Type: Analytics
Description: This cookie is installed by Clicks & Mortar, one of our technology providers, for the purpose of enhancing your experiences on this website. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. The cookie is used to persist session state. This cookie will also be utilised in order for the Refer a Friend and Spin To Win features to work and the cookie will track referrals (and acceptances) and/or the number of spins by a guest and will be used to identify guests to provide guest rewards.
Duration: 12 Months
Essential or Non-Essential: Non-Essential
Domain: The Oak
Type: Analytics
Description: This cookie is installed by Clicks & Mortar, one of our technology providers, for the purpose of enhancing your experiences on this website. The cookie stores information anonymously and assign a randomly generated number to identify unique visitors. The cookie is used to understand visitor, session, campaign data and to tailor and personalise website experiences for returning visitors. This cookie will also be utilised in order for the Refer a Friend and Spin To Win features to work and the cookie will track referrals (and acceptances) and/or the number of spins by a guest and will be used to identify guests to provide guest rewards.
Duration: 12 Months
Essential or Non-Essential: Non-Essential
Domain: mab.api.uk.clicksandmortar-production.com
Type: Analytics
Description: This cookie is installed by Clicks & Mortar, one of our technology providers, to anonymously store a randomly generated number, facilitating the understanding of visitor, session, and campaign data. It enables personalised website experiences for returning visitors and overall user experience improvement. Additionally, the cookies allow tracking of preferences and online behaviour across M&B Brands and multiple devices, enhancing the ability to tailor experiences based on guests' preferences and online behaviour.
Duration: 12 months
Essential or Non-Essential: Non-Essential
If you wish to block or restrict cookies set by this or any other website you can do so through your web browser's settings. The "Help" function (often in the main menu options at the top of your browser screen, and usually accessible by pressing the F1 key in Windows) should tell you how to do so.
Many browsers give a range of options for managing cookies, including obtaining consent for every cookie, blocking certain types of cookie and blocking cookies from unrecognised websites. You can set your browser to block all cookies; however, you should be aware that many sites will not work as smoothly as you are used to and some basic functionality that is dependent on cookies will not work at all.
The following links go to the relevant help sections for the major web browsers and explain how to manage your cookies:
Chrome - https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647&p=cpn_cookies
Safari OS X - http://docs.info.apple.com/article.html?path=Safari/5.0/en/9277.html
Safari iOS - http://support.apple.com/kb/HT1677
Internet Explorer - https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies;
Firefox - http://support.mozilla.org/en-US/kb/Cookies?s=cookies&r=0&e=es&as=s
If you have any questions about how our website uses cookies, please contact our Data Protection Officer at any time using the following contact details:
Data Protection Officer
27 Fleet Street, Birmingham B3 1JP
Please also see our Privacy Policy
